Pointe Coupee Parish School Board
JOB DESCRIPTION
TECHNOLOGY DEPARTMENT
NETWORK – COMPUTER TECHNICIAN
DESCRIPTION: This individual performs general network and computer maintenance. The network – computer specialist must identify, analyze and troubleshoot a wide range of complex technical computer- and network-related problems effectively; listen and communicate information to coworkers and vendors at all levels of skill; deliver technical support both in-person and over the phone in a professional manner; support the District’s objectives by training others in use of their computers and application; learn and provide support for the District’s network; learn and apply new technical knowledge quickly; communicate effectively both verbally and in writing; work independently and as a member of a team and maintain cooperative work relationships.
KEY DUTIES AND RESPONSIBILITIES
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, troubleshoots and resolves hardware-, software- and network-related problems encountered by end-users of the District network, the Internet, PCs and other computer technology.
Configures and installs Windows workstations and operating systems.
Trains end-users on the use and features of the various operating systems and applications.
Performs primary network system administration on network servers as needed.
Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions.
Works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Analyzes bugs in system and application software; researches and tests possible solutions; implements solutions.
Optimizes computer usage by researching and recommending enhancements to system capabilities and performance.
Enforces the District’s network security and installation procedures.
Qualifications
Associate’s degree or greater in Computer Sciences or a comparable field.
- Thirty hours of related coursework or 5 years of experience as a technician may be substituted for the aforementioned qualification.
Certifications
- A+
- MCP (preferred)
- Please include copies of other certifications with application.
The applicant should also possess knowledge of the following:
- Wireless Networking
- Windows Server 2008 and greater
- SonicWall
- Microsoft Exchange Server / Microsoft Exchange Management Console
- Windows Active Directory
- Antivirus
- Thorough understanding of LAN/WAN protocols
- Mastery of desktop operating systems and various software applications
Physical Requirements
Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing or walking. Must also be able to tolerate confined spaces.
EMPLOYMENT SPECIFICATIONS
- Length of contract: 12 months
- Parish Salary Schedule
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